Our Objectives
- Deliver services on time.
- Deliver services at price quoted.
- Maintain service level agreements.
- Ensure that our employees are kept up to date with new technologies and receive sufficient training to meet their needs.
- Provide adequate ongoing technical support to our customers.
- Ensure that our employees adhere to our processes and procedures with regards to service provision.
- Review our processes and procedures on a regular basis.
- Conduct customer satisfaction surveys on a regular basis.
- Deliver services within a secure environment.
- Conduct Annual Risk Assessments to ensure that risks are minimised or eliminated.