"It's a pleasure to work with the Blue Sky team. They are always accessible, always at the end of the phone when we need them. And they bend over backwards to make sure our systems work consistently and reliably."
- Mark Lester, Technical Support Manager, The OCM
Situation
The OCM has an international reputation for offering highly advanced and respected coach-mentoring products and services. Launched in 1998 and led by international coaching guru Eric Parsloe, the industry-leading courses have produced in excess of 1,000 graduates across the globe.
Clients include leading businesses like BAA, Norwich Union, BUPA, Friends Provident, Mars University, Royal Bank of Scotland, Amadeus, the Chartered Institute of Personnel and Development and a range of other blue-chip companies.
When the OCM decided to offer e-learning services, they knew they needed a best-of-breed hosting provider to make sure their online Programme Support System ran efficiently and consistently. And with coaches and students accessing the services from various parts of the world, in different time zones, it was important that the e-learning site was available and reliable at all hours.
Solution
Deadlines were tight for the launch of the new OCM website and e-learning services – and one of The OCM’s biggest clients were expecting to use the online learning toolkit the day after the launch!
To meet these deadlines, as well as meeting the requirements for scalability, reliability and cost efficiency, Blue Sky custom tailored a dedicated Lotus Domino hosting solution, giving The OCM high-availability access to a Domino web server. The solution included e-commerce facilities, to allow The OCM to sell solutions from the site.
The end result was an affordable hosting solution that included all back up and running, plus round-the-clock maintenance and support, allowing The OCM to focus on growing their new online business without the hassle of maintaining it.
Results
For the past three years, The OCM Programme Support System has consistently and reliably given independent coaches all over the world quality learning materials to support their practice, at a price that suits their budget. The site has been such a success that The OCM is constantly developing new products and updating their online materials.
“Our newly expanded e-learning services are an important part of our business. They provide our customers secure access to discussion groups, email and online resources and appraisal tools. Throughout the process, and since the launch, we’ve been able to rely on Blue Sky to respond within given timescales and provide great service – and show a refreshing ability to think outside the box," says Jeff White of The OCM.
Blue Sky Hosting provides world-class QuickPlace, Lotus Domino hosting, BlackBerry hosting, Websphere hosting, Windows hosting and Google hosting.