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Support – a whole team dedicated to your business

All our clients receive a high level of support as part of our Managed Hosting Services. Our friendly, professional support team are available by telephone or email if you have support or service issues during business hours – and out of hours our on-call engineer will monitor your systems 24x7.

Service availability guarantee

99.99% service availability for dedicated managed hosting servers
99.95% service availability for shared managed hosting servers

Who is it for?

Everyone needs support they can rely on. We also offer Priority Support packages if you want an even greater level of support.

Advantages

  • Priority access to our specialist team of support engineers for immediate support issues
  • Extra support
      - General software and user support


      - Application design

      - Browser generated errors

      - Application upgrades

      - Changes to usage or configuration of a server

  • Expertise in Lotus Notes & Domino, Linux, Windows operating systems and open source technologies including PHP, Apache and MySQL to advise you on applications, infrastructure and security issues
  • Guaranteed response An initial response within two hours during business hours

To begin talking to us, and to find out how Blue Sky can deliver support services to your business, contact us now.

Blue Sky Hosting provides world-class QuickPlace, Lotus Domino hosting, BlackBerry hosting, Websphere hosting, Windows hosting and Google hosting.